About us
OctaDezx is an AI customer care platform built and backed by Zeriotic, a web development studio. Both teams operate under the DezxCorp umbrella. Meet the company, our values and how we work.
The group
- DezxCorp, The holding company. DezxCorp is the holding company that owns both Zeriotic and OctaDezx. It sets one roadmap, one engineering culture and one standard for the work that leaves the building, and it holds the product for the long term so the studio and the platform pull in the same direction instead of competing for attention.
- Zeriotic, The web development studio. Zeriotic is a web development studio that designs and builds storefronts, web apps and product experiences for founders. It is the engineering muscle behind OctaDezx: the same people who ship client work ship the platform, which is why the product moves fast and holds together.
- OctaDezx, The agentic AI product. OctaDezx is an agentic AI platform for customer operations. It does not only reply: it places orders with server verified prices, books appointments, answers and makes phone calls, reads photos customers send, follows up on leads and hands over to a person when it should. It runs on WhatsApp, Instagram, Facebook, Telegram, Shopify and your own site, in 50+ languages, for any kind of business, trained only on your real information.
What we hold to
- Build for the owner, not the demo. Every feature has to survive a real business on its busiest day, whether that is a Friday dinner service, a Monday claims queue or an enterprise support desk at Black Friday volume. If it only looks good in a walkthrough, it does not ship.
- Answer from real information. The AI speaks only from your catalogue, policies and knowledge base. No invented prices, no invented promises, no guessing.
- Self serve by default, never by force. Sign up, connect a channel, go live, without waiting on a human to unlock what you paid for. When a deployment needs procurement, a security review or a named contact, that path exists too.
- Every message is revenue. A support question is a sales conversation that has not been recognised yet. We treat the inbox as the top of the funnel.
- Earn the trust once. Server side price verification, role based access and end-to-end encryption in transit. Customer conversations are not training material for anyone else.
- Small surface area, high leverage. One roadmap, one engineering standard, decisions made the same day they come up. Nothing ships through a committee.
How we got here
- The studio comes first. Years of building storefronts and web apps for founders, watching the same problem show up in every project: the site converts, then the messages pile up overnight.
- Traffic without answers. Owners were paying for traffic they could not serve. Questions went unanswered until morning, and by then the customer had bought somewhere else.
- An agent that never sleeps. We built the thing we kept wishing our clients had: an AI trained on their own catalogue and policies that answers instantly, in any language, and hands over to a human when it should.
- One platform, every channel. Support, orders, appointments, follow ups and analytics in one dashboard, plus a native MCP server so owners can run the whole business in plain language from whichever AI assistant they already use.