OctaDezx | Agentic AI Agents for Every Business

OctaDezx is an agentic AI company. Its platform gives your business an always-on AI agent that does not only reply, it takes the action: it answers customer questions, places orders, books appointments, answers and makes phone calls, reads the photos customers send and follows up on leads, 24/7 across WhatsApp, Instagram, Facebook, Telegram and Shopify, in your customers' own language.

It is built for every kind of business, not only online shops. Restaurants, clinics, salons, law and accountancy practices, real estate agencies, schools, trades, hotels, logistics companies, SaaS products and agencies all use it, and the dashboard changes to suit the business type. A product catalogue is optional.

What OctaDezx does

• 24/7 AI customer service & support in 50+ languages, auto-detected per customer
• Image recognition: a customer sends a photo instead of describing what they want. The AI describes what it sees, matches it against your catalogue, and answers with the product, price and details, or says honestly that you do not stock it
• Books appointments in chat and on the phone, reading the details back before filing them
• Automated order taking: every price and total is verified server-side against your catalogue
• Real-time AI phone calls on every paid plan: answers a real number, can be interrupted mid-sentence, takes transcribed voicemail, and files every call as plain text
• Voice notes on WhatsApp, Messenger, Instagram and Telegram are transcribed and answered in thread
• One-click product import: paste any storefront URL (Shopify, WooCommerce, Wix) and go live in under 10 seconds
• 96 integrations listed and 31 available today, each one labelled rather than lumped together: WhatsApp, Instagram, Facebook, Telegram, Discord, Slack, LINE, Viber, WeChat, X, a shareable chat link, Shopify, WooCommerce, Amazon, Etsy, eBay, HubSpot, Salesforce, Zendesk, Stripe, PayPal and 60+ couriers worldwide. The full directory is at octadezx.com/integrations
• Replies to Facebook and Instagram comments automatically
• Escalates complex conversations to your human team with full context
• Captures leads automatically and follows up per your plain-language playbook, with one-click outreach into existing chat threads
• Native MCP server (octadezx.com/mcp): manage chats, orders, products and knowledge from any MCP capable AI assistant, including Claude, ChatGPT, Gemini, Cursor, VS Code and Windsurf, secured with OAuth 2.1 and PKCE
• Self-improving AI: corrections your team makes on escalated conversations become proposed lessons. Only a business owner can approve one, and the approval rule is enforced by a database trigger rather than by a prompt, so nothing a customer types can change how the assistant behaves for anyone else
• Support tickets: most requests are resolved in the conversation before a ticket exists. The rest escalate with the whole thread, the reason and the customer history attached, and can sync to Zendesk, Freshdesk, Intercom or HubSpot
• Adapts to any business: retail, restaurants, clinics, salons, agencies, real estate, trades, hotels, logistics, SaaS, education and more, from solo founders to enterprise
• Live analytics: resolution rate, response time, orders and revenue
• Enterprise security: encryption in transit, row-level data isolation per business enforced in the database, three-tier role-based access control, API keys stored as hashes, OAuth 2.1 with PKCE for MCP, GDPR-ready data handling. An uptime commitment in writing is part of an Enterprise agreement.

AI phone calls

OctaDezx answers the phone. A business gets its own real number and the AI agent picks it up, holds an ordinary spoken conversation, and can be interrupted mid-sentence exactly like a person: cut across it and it stops talking and listens. It is not a phone menu and there is nothing to press. It answers from the same catalogue, prices, policies and opening hours the chat uses, so it can never quote a price the website has changed.

• Inbound: answers a real number in real time, with barge-in, so a caller can interrupt it mid-sentence
• Takes orders and appointment requests on the call and files them into the dashboard for the owner to confirm
• Hands over to a person, or takes a voicemail and transcribes it, when it cannot help
• Outbound: appointment reminders and follow-ups dialled on a schedule, each opening with a spoken opt-out
• Every call is written into the same conversation history as the WhatsApp and Instagram threads, as plain text
• After a call it can send the details on WhatsApp, when the caller has messaged that business from the same number within Meta's 24-hour window
• It never claims to be a human. Asked, it says plainly that it is an automated assistant. The wording is configurable, the disclosure is not
• Included minutes: Starter 100 a month, Pro 400, Advanced 900, Enterprise metered at $0.12 a minute with no cap

How it works

1. Import your catalogue: paste any storefront URL or upload a CSV (~3 minutes)
2. Train your AI: add policies, FAQs and brand voice (~5 minutes)
3. Connect & go live: plug in WhatsApp, Instagram, Facebook or your web widget (~2 minutes)

Pricing

Every plan includes every feature: all the channels, phone calls in and out, image recognition and the agentic actions. What changes between plans is volume, team seats and support. Starter, Pro and Advanced are self-serve with instant checkout, monthly or yearly (yearly billing gives 2 months free). Enterprise is metered and invoiced. A message means one answer the AI sends, on any channel.

• Free trial: 3 days, full access, no credit card required
• Starter: $29/month or $290/year, 2,500 AI messages a month, 100 phone minutes, 3 team seats, email support
• Pro: $99/month or $990/year, 10,000 AI messages a month, 400 phone minutes, 10 team seats, 10 calls at once, priority support
• Advanced: $199/month or $1,990/year, 22,000 AI messages a month, 900 phone minutes, 20 team seats, 25 calls at once, dedicated support channel
• Enterprise: pay as you go, $0.006 per AI message and $0.12 per phone minute, no cap on either meter, from $499 a month, named success manager and uptime SLA

Frequently asked questions

Can OctaDezx replace a customer care agent? It resolves routine support and product questions instantly, 24/7, and escalates conversations that need a person to your team with full context.

Does it take orders? Yes, it confirms and places orders with server-verified pricing, not just answers questions.

How fast can I go live? Under 10 minutes, no developers required.

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