An AI agent for restaurants
An AI agent for restaurants and cafes that answers menu and dietary questions, captures food orders with checked prices, files reservation requests and answers the phone in 50+ languages.
Restaurants get the same questions all day: are you open, do you have vegan options, can I book a table for six, do you deliver here. OctaDezx answers on WhatsApp, Instagram, Messenger, your website and the phone, takes orders from your menu with prices checked on the server and files reservation requests for your team.
The everyday problem
During service nobody can answer messages or the phone. Missed calls and unread DMs are lost orders and lost bookings.
How OctaDezx helps
The dashboard switches to a restaurant setup with a menu, orders and reservations. The agent works from your menu and policies, collects what an order or booking needs and hands anything unusual to staff.
Front of house that never closes
- Menu and dietary questions. Answers from your saved menu, ingredients notes and allergy policy, and hands uncertain allergy questions to staff.
- Food orders with checked prices. Takes pickup or delivery orders from the menu and records them with totals recalculated on the server.
- Reservation requests. Collects party size, date, time and contact details and files a reservation request for your team to confirm.
- Phone answered during service. The voice agent answers calls in real time, takes orders and reservation requests, and takes a voicemail or transfers when needed.
- Social and messaging. WhatsApp, Instagram Direct and Messenger messages are answered in the same thread, and voice notes are transcribed.
- Every guest's language. Replies in 50+ languages, useful for tourist areas and diverse neighbourhoods.
Friday night, 7 pm
Illustrative flow, not a customer transcript.
- 1. DM. An Instagram message asks for a vegan option. The agent lists dishes marked vegan in the menu.
- 2. Order. A WhatsApp customer orders two dishes for pickup. The order is recorded with the server-checked total.
- 3. Booking. A caller asks for a table for six on Saturday. The voice agent files a reservation request.
- 4. Exception. A question about a severe nut allergy is handed to staff rather than answered by the agent.
Restaurant-specific limits
- Reservation requests are confirmed by your team. There is no direct integration with restaurant reservation or POS systems unless listed in the integrations directory.
- Delivery marketplaces such as food delivery apps are not connected. The agent captures orders placed with you directly.
- Allergy and food safety answers depend on the information you provide. Configure uncertain cases to reach staff.
Frequently asked questions
- Can an AI take restaurant orders? Yes. OctaDezx takes orders from your saved menu on chat, messaging apps and the phone, with prices recalculated on the server.
- Can it take table reservations? It collects the details and files a reservation request that your team confirms.
- Can it answer the restaurant phone? Yes. The voice agent answers calls in real time on every paid plan.
- Does it handle allergy questions? It answers from the allergy and ingredient information you provide and should hand uncertain questions to staff.
- Does it work with Instagram and WhatsApp? Yes. Both are live channels.
- What does it cost for a restaurant? Plans start at $29 a month with 2,500 AI messages, 100 phone minutes and 3 team seats, and every plan includes every feature. There is a 3-day free trial with no credit card required.