OctaDezx | 24/7 AI Customer Care & Customer Service Agent

OctaDezx is an AI customer care platform that gives your business an always-on AI agent to answer customer questions, resolve support requests and capture orders 24/7 across WhatsApp, Instagram, Facebook and Shopify, in your customers' own language.

What OctaDezx does

• 24/7 AI customer service & support in 50+ languages, auto-detected per customer
• Automated order taking: every price and total is verified server-side against your catalogue
• One-click product import: paste any storefront URL (Shopify, WooCommerce, Wix) and go live in under 10 seconds
• 50+ channel integrations: WhatsApp, Instagram, Facebook, Shopify and a website chat widget
• Escalates complex conversations to your human team with full context
• Captures leads automatically and follows up per your plain-language playbook, with one-click outreach into existing chat threads
• Native Claude MCP server (octadezx.com/mcp): manage chats, orders, products and knowledge from inside Claude, secured with OAuth
• Adapts to any business: e-commerce, restaurants, agencies, SaaS, clinics, education and more, from solo founders to enterprise
• Live analytics: resolution rate, response time, orders and revenue
• Enterprise security: end-to-end encryption, role-based access, GDPR-ready, 99.9% uptime SLA

How it works

1. Import your catalogue: paste any storefront URL or upload a CSV (~3 minutes)
2. Train your AI: add policies, FAQs and brand voice (~5 minutes)
3. Connect & go live: plug in WhatsApp, Instagram, Facebook or your web widget (~2 minutes)

Pricing

All plans are self-serve with instant checkout, monthly or yearly (yearly billing gives 2 months free).

• Free trial: 24 hours, full access, no credit card required
• Starter: $9/month or $90/year, up to 300 unique customers/day, essential automation, core integrations
• Pro Business: $29/month or $290/year, up to 1,000 unique customers/day, whitelabel branding, advanced analytics
• Advanced: $99/month or $990/year, up to 5,000 unique customers/day, 100,000 messages/month, dedicated support channel
• Enterprise: $199/month or $1,990/year, up to 20,000 unique customers/day, 250,000 messages/month, dedicated success manager, priority SLA

Frequently asked questions

Can OctaDezx replace a customer care agent? It resolves routine support and product questions instantly, 24/7, and escalates conversations that need a person to your team with full context.

Does it take orders? Yes, it confirms and places orders with server-verified pricing, not just answers questions.

How fast can I go live? Under 10 minutes, no developers required.

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